Privacy Policy

Puttaqua strictly adheres to relevant laws and regulations and highly values the security and privacy of your personal information. This policy clearly informs you how we collect, use, store, and protect your personal information to ensure your rights are fully protected.

Scope of Personal Information Collected

To complete order transactions, provide services, and optimize user experience, we may collect the following personal information:

- Registration and order information: including your name, email address, mobile phone number, shipping address, payment information, etc., used for account creation, order processing, shipping, and payment completion.

- Browsing and usage information: such as your website browsing history, product browsing history, search history, etc., used to recommend products that meet your needs and optimize website functionality.

- Communication information: such as your emails and messages with customer service, used to handle your inquiries and resolve issues.

Purpose of Using Personal Information

Completing order transactions: including order confirmation, product delivery, payment processing, and after-sales service.

Providing personalized services: Based on your browsing and purchase history, we will push relevant product information and promotional activities to you to enhance your shopping experience.

Improve Service Quality: Analyze user behavior data to optimize website interface, product structure, and service processes.

Ensure Account Security: Identify and prevent fraudulent activities to protect your account and transaction security.

Personal Information Protection Measures

We employ multiple security measures, including encryption technology, access control, and security auditing, to prevent your personal information from being illegally accessed, leaked, tampered with, or damaged. Staff are only authorized to access personal information within necessary limits and must adhere to strict confidentiality obligations.

Information Sharing and Disclosure

We will not share your personal information with third parties except in the following circumstances:

- With your explicit authorization;

- To complete order transactions, providing information to necessary third parties such as logistics service providers and payment institutions (these third parties must adhere to confidentiality obligations);

- Disclosure as required by laws and regulations or by judicial or administrative directives.

Your Rights

You have the right to access, correct, and delete your personal information, and you may also apply to cancel your account. To exercise these rights, please send an email to service@puttaqua.com, and we will process your request within a reasonable timeframe.